Scattered knowledge
Critical information lives across documents, web pages, emails, chat threads, tools and procedures.
Naru Knowledge Assistant Stop searching.
Stop searching.
Ask Naru.
Naru helps people find trusted answers across documents, procedures, websites and knowledge sources, with references back to the original source.
Information is everywhere. Answers are not.
Recurring support questions
Teams lose time answering the same questions again and again.
Slow onboarding and navigation
New employees, customers or visitors need guidance before they can act confidently.
A knowledge assistant that guides people to the right answer
Naru connects existing knowledge sources and lets people ask questions in plain language. Instead of searching through pages, folders or tools, they receive a clear answer, source references and a suggested next step.
- Use Naru with internal company knowledge for employees and teams
- Use Naru on websites or portals to support customers and visitors
- Guide people to the right page, person, document, form or next action
What Naru can do
Instant answers
Give people a clear answer without making them search through every source manually.
Source references
Show where an answer comes from so users can verify the original material.
Website guidance
Guide visitors through pages, FAQs, services, forms and documentation.
Meeting summaries
Turn meetings and notes into searchable context for future questions.
Document understanding
Interpret procedures, policies and knowledge documents in plain language.
Expert or owner suggestions
Point users to the right person or owner when a question needs human follow-up.
Next-action guidance
Suggest the next page, form, document or workflow step after the answer.
Secure knowledge access
Respect controlled sources and role-aware access where needed.
Where Naru fits
Employee knowledge assistant
Policies, procedures, project context, meetings and operational know-how.
Website visitor assistant
Guide visitors through large websites, services, FAQs, forms and documentation.
Support reduction assistant
Reduce recurring calls and emails by answering common questions directly and consistently.
Answers should be useful, but also verifiable.
Naru is built around controlled knowledge sources and clear source references, so people can use an answer while still checking where it came from.
- Citations back to source material
- Controlled knowledge sources
- Role-aware access where needed
- Clear separation between answer and source
How Naru works
Turn existing knowledge into guided answers.
Naru helps teams and visitors find what they need faster, with less friction and fewer repeated questions.
Connect sources
Documents, websites, procedures and knowledge bases
Structure knowledge
Naru recognizes context, relationships and relevant passages
Use answers
Clear answers with source references and next steps